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white_j@lvengr.
Posts: 2
Registered: 04-07-2009
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Can't Find License File

I have a borrowed activation for RSNetworks. I have had this for a few months and it works fine. I just borrowed another activation for RSView32. The Factory Talk Activation tool shows the activation there. But RSView32 still comes up in demo mode. One of the tech notes said to look at the license file for possible corruption. I CANNOT FIND THE FILE|||. I have searched my entire hard drive in various ways for the extension '.lic'. I made sure to look for hidden files, etc. Is there some other extension this might be under? I did find one tech reference to '.lic.txt', but that didnt' work either.
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fuzzy_logic
Posts: 2,826
Registered: 06-26-2008
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Re: Can't Find License File

Just some questions to help me or other users to reply... :smileysurprised:

 

Are you logged on the client computer with the same user who has borrowed the activation ?

Which is the version of RSView32 are you using ?

May you also post a screenshot of your FTA tool where it is possible to see the borrowed activation?

 

- fuzzy logic

 
Please remember to close your thread, using the Accept as Solution button over the answer that solved it... and click the Star ( ) under the user avatar to assign Kudos to those who provided help. Thanks... :smileywink:
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white_j@lvengr.
Posts: 2
Registered: 04-07-2009
0

Re: Can't Find License File

[ Edited ]

The computer that the borrowed license is on is a stand alone, not connected to the network after I borrowed the license. Same user.

The version of RSView32 is 7.2. I think my main question is where is the license file? It must exist since the RSNetworks works ok.

Message Edited by white_j@lvengr. on 09-11-2009 01:59 PM
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fuzzy_logic
Posts: 2,826
Registered: 06-26-2008
0

Re: Can't Find License File

File .lic is on FactoryTalk Activation Server, you cannot find it on the client computer.

 

Anyway, I think the problem here is related to the fact your RSView32 version doesn't support Concurrent Activation; see the table below extracted from Aid 52551... you have to upgrade your software version. :smileysurprised:

 

rsview32_fta.JPG

 

Hope this helps…

 

- fuzzy logic

Please remember to close your thread, using the Accept as Solution button over the answer that solved it... and click the Star ( ) under the user avatar to assign Kudos to those who provided help. Thanks... :smileywink: