Activations

[Jason Peterson]

We have one server that changes what Host ID to use for activation. We chose to go with a dongle. At times we are unable to borrow activations becuase the server decides to use a Host ID of this computer. Any ideas how to keep Host ID of a dongle selected?

[fuzzy_logic]

Hi Jason, just a couple of question:

Which is the Operating System are you using on the PC ?

Dongle is correctly installed and has the solid red led on ?

Do you see the activation in the Rehost tab of your FactoryTalk Activation tool?

And in the Current Activation ?

Which is the software you want to activate / borrow ?

I guess you're talking about software with concurrent activation, did you install the FTA server on that PC?

- fuzzy logic

[Jason Peterson]

• Operating System?
  • Server - Windows XP, I believe it is Pro
  • Engineers - Windows XP Pro SP 2
•  Dongle correctly installed and has the solid red led on?
  • Dongle is installed correctly and works, activations can be seen on the server computer and from hosts within the network (provided that the server does not lose where we are trying to get the activations from)
  • I never looked to see what leds are on!
• Do you see the activation in the Rehost tab of your FT activation tool?
  • Can see activations in "Current Activations" and "Rehost Activations" tabs when the "Use Host ID of a dongle" radio button is selected under "Get Activation" tab
  • When we lose "Use Host ID of a dongle" radio button we can not see activations in "Current Activations" tab, I did not look at the "Rehost Activations" tab, next time this occurs I'll check
• Software to activate / borrow?
  • We are toolkit holders
• FTA server installed on computer?
  • Server - FTA server
  • Engineer - FTA server
  • Field Service - FTA server

I don't know what event is causing the FTA server to loose status of where to use the activation from.  Seems that the FTA server is unable to scan or find the dongle serial number and is defaulting back to the first radio button of the "Get Activations" tab.

[fuzzy_logic]

Thanks Jason for your complete answer.

I will suggest to take a look to the following technote, apologize if some of the informations are already known, just there are all the things to check to let your activation work.

Aid 37815 - Aid 58391 - Aid 50096 - Aid 57802

Hope this helps…

- fuzzy logic