Condition Monitoring

[JHutch]

Welcome to the ICM Products board!

We are also launching ICM Online Chat support starting Monday for the North America market (some of the other regions already had ICM chat support).  So please check out our Online Chat support service for in support TechConnect customers!

JHutch

[Flames]

Good news!!

Congratulation !!

[JHutch]

Come on, folks!  I convinced my bosses that there was a need for this forum ... and now no one is posting!  Let's get some good ICM discussions!

JHutch

[Ozzy]

JHutch, your going to have to be patient with the ICM crowd, it takes a while but then builds up steam.  Also ICM is not a well known name outside Rockwell.  Condition Monitoring is better.  Rockwell is one of the only companies out there that does full Integrated Condition Monitoring into DCS and Controls systems, most just toss an 4 to 20 ma output, or leave them seperate.  so the name ICM, well you might want to change to Condition Monitoring.  More people will know what you are talking about.

[JHutch]

That sounds good to me.  Anything that makes thing clearer for folks is a good thing (and I admit, my experience in this area is small enough that I'm open to advice).

JHutch

[BrianBiby]

The move to Condition Monitoring was good..  "Maybe Integrated Condition Monitoring & PdM" would work too.

It will take time for people to come and use the forums to a great extent.  I tried previously when the ICM products were commingled with the HMI stuff and it was just too hard.  I tried the online chat support too and the tech just sorta looked at you funny (okay, maybe I just felt funny) when they indicated that it was a product line that wasn't supported in chat...  Until a few days ago, I didn't know that the new forum section was available nor that ICM help via chat was available... 

Thanks for moving things forward!

[JHutch]

Thanks, Brian.

Sometimes it's a fine line between doing what I can to make life easier for you guys and making it all possible to handle by our support folks. I'm glad we were able to help out in this area!

JHutch