Product Selection Toolbox

[Bill Reid]

I installed ProposalWorks with my Region (Asia & South Pacific) and Locale (Australia). I opened the program, started a project and the pricing as expected was in AUS$. After the last update the pricing currency changed to US$. How do I get back to AUS$ ?

[jajones]

Can you please let me know what ProposalWorks says in the lower right corner of the screen?  It should be AUS.  I am not able to replicate this problem so we will need more details.  I have also ran the most current updates.

Regards-

Jen

[Bill Reid]

It says  " Total (US) $ 0.00 "

As I said in my previous message, I did a project when I first installed it which displayed in (AUS) $. I just opened the project and it still displays in AUS $. and adding another item also is the correct AUS$ amount.

If I close this project and start a new project it displays US$ in the bottom right hand corner. I enter the same item as per the first project and it does display the US$ amount correctly.

I'll email the two projects that I've created.

Obviously I can use the Test_AUS.prp file as a template for now to get the correct pricing.

[jajones]

Bill-

Please send the prp files to PST_Support@ra.rockwell.com.  We would also like you to uninstall the software.  Save all of your proposal files to a folder on the desktop.  Then go to Start > Settings > Control Panel > Add or Remove Programs please remove Product Selection Toolbox.  When this is removed go to c: program files and delete the RAISE directory.  Reboot the computer.  After the reboot please intall off the DVD, you should have PST-SG001E-EN-V.

We will continue to look into your problem when we get the files, but a complete reinstall should also fix this odd behavior.

Thanks-

Jen

Message Edited by jajones on 10-14-2009 08:41 AM

[Bill Reid]

Jen,

I don't have Product Selection Toolbox in Add or Remove Software. Would it be Raise Software?

Bill